This page aims to bring as much transparency as possible to the process of finding a resolution for all Earn users to redeem their assets. We will update this page on Friday of each week until a resolution has been reached. Returning your assets is our highest priority and we are operating with the utmost urgency.
Important: Please be aware that Gemini, Genesis, and Kroll *will never text you* regarding the Genesis bankruptcy. Gemini’s primary support channel is email. We will only call customers in special cases upon request and after coordinating a date and time via email correspondence. Any distribution of Genesis assets will only be at the time and in the manner established by the Bankruptcy Court. Information about the Bankruptcy Court’s orders can be found at the official case website hosted by the Claims Agent, Kroll Restructuring Administration LLC. We will also continue to post material updates regarding Earn on this page.
